Privacy Policy

Last Updated: May 2026

1. Introduction

At Elite Staging and Design, your privacy is paramount. This privacy policy describes how we collect, use, share, and protect your personal information when you interact with our website at elite-stage.com or engage with our home staging and design services. By using our site or engaging with our services, you agree to the data practices set out below.

2. Scope and Who This Covers

This policy applies to:

Visitors to our website at elite-stage.com and connected domains
Real estate agents, home sellers, builders, investors, and other clients of our staging services
Vendors, contractors, and partners who work with us
Anyone contacting us for information, consultations, or related inquiries

Some terms vary for residents of California or the European Economic Area (EEA), as indicated below.

Our services are not intended for children under 13. If a minor provides personal information, please contact us to request deletion.

3. Categories of Personal Information We Collect

Provided Directly by You:

Identifiers: name, business name, mailing address, email address, phone number
Project details: property address(es) where staging is being considered or scheduled, listing agent contact information, target list price range, listing timeline
Communication content: messages, consultation notes, photos you choose to share with us
Payment information: billing name, billing address, and credit card or other payment details processed through our payment provider
Professional information for real estate agent contacts: brokerage, license number where shared voluntarily, social handles

Collected Automatically When You Use Our Site:

IP address, device type, browser information, operating system
Pages visited, time on page, referral source, basic usage analytics
Cookies and similar tracking technologies (see Section 6)

Received From Other Sources:

Payment processors and scheduling tools that confirm transactions or appointments
Social media platforms when you message us through Instagram, Facebook, TikTok, YouTube, or Threads
Analytics and advertising platforms

We only collect information that is necessary for our business, legal, or contractual purposes.

4. How We Use Your Information

We use your information to:

Provide and manage home staging services and consultations
Schedule walkthroughs, installs, and removals
Process payments and issue invoices or receipts
Respond to inquiries from agents, sellers, and prospective clients
Send updates about your project, scheduled visits, or service timelines
Send marketing communications such as newsletters or seasonal updates (you can opt out at any time)
Document staged projects through photography for our portfolio, with your permission for any identifying details
Improve our website performance, content, and customer experience
Comply with legal, tax, accounting, and recordkeeping obligations

5. How We Share Your Information

We do not sell your personal information.

We may share information with:

Service providers who help us operate the business, including payment processors, scheduling and booking platforms, hosting and email services, accounting software, and analytics tools
Photographers, design partners, or warehouse and moving partners involved in delivering a specific project
Legal authorities when required by law, court order, or to protect our legal rights
An acquirer or successor entity in the event of a business sale, merger, or asset transfer

All third parties we work with are expected to handle your information securely and only for the purposes we have engaged them for.

6. Cookies and Tracking Technologies

We use cookies, pixel tags, and similar tracking tools for site performance, analytics, and personalization. You can adjust your browser settings to block cookies, though some site features may not work as intended if you do.

Types of cookies we may use:

Essential cookies that make the site work
Analytics cookies that help us understand how visitors use the site
Marketing cookies that support advertising and remarketing

7. Data Security and Retention

We use administrative, technical, and physical safeguards to protect your information, including encryption in transit, secure storage, and limited internal access.

We retain personal information only as long as needed to deliver our services, meet legal and tax obligations, or resolve disputes. When data is no longer needed, we dispose of it securely.

8. Your Rights and Choices

General Rights:

You can request access to, correction of, or deletion of your personal information by emailing [PENDING - privacy email] with the subject line "Privacy Request."

California Residents (CCPA / CPRA):

If you are a California resident, you have the right to:

Know what personal information we collect, use, and disclose
Request access to or deletion of your personal information
Opt out of the sale or sharing of personal information (we do not sell or share personal information as those terms are defined under California law)
Not face discrimination for exercising your rights

To submit a request, contact us at [PENDING - privacy email]. We may need to verify your identity before responding.

EEA Residents (GDPR):

If you are located in the European Economic Area, you have the right to access, correct, delete, restrict, or object to processing of your personal information, and to withdraw consent where applicable. Contact us at [PENDING - privacy email] to submit a request.

9. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from minors. If you believe a child has provided information to us, please contact us so we can remove it.

10. External Links

Our site may link to external websites, including listing platforms, real estate agent sites, social media platforms, and partner services. Please review the privacy practices of those sites. We are not responsible for the data practices of other companies.

11. International Transfers

Your information may be stored or processed in the United States or other countries. For EEA residents, transfers outside the EEA follow GDPR standard contractual clauses or equivalent safeguards.

12. Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised "Last updated" date. Material changes will be highlighted. Continued use of our site after an update means you accept the revised policy.

13. Contact Us

For privacy questions, data requests, or complaints:

Call Us

This Privacy Policy describes our information practices and does not create contractual rights beyond those provided by applicable law.

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